There are many ways you can ask for help

Telephone Advice Line

Our locally based free Telephone Advice Line 0808 278 7879 is delivered by a team of advisers with many years of experience in dealing with clients’ problems. Many of our clients use the telephone to get full advice from the comfort of their own home, but if we need more time, then this initial assessment helps us to find the most convenient appointment for you.

E-mail contact

If you don’t have access to a phone or would prefer not to talk directly then you can use the ‘contact us‘ page to send an e-mail explaining your problem.

Self Help

If you would like to take a look at the issues surrounding your problem before coming to your appointment then we have the following links. Our most common issues are Universal Credit, Benefits checks, Personal Independence Payment, Employment and Support Allowance, Attendance Allowance and Disability Living Allowance (for children). For a full range of information use the ‘Self Help’ section.